Support
Write to suporte@organicpedal.com
The plugin stopped playing and asks for a subscription.
Your subscription is not active, or OP Central has been offline for more than 30 days. Open OP Central with an internet connection.
I subscribed and the plugin did not unlock.
Open OP Central with the same account used for the subscription. The license arrives in seconds; if it does not, sign out and sign in again.
The plugin says it cannot confirm the license.
The license needs to be renewed at least every 30 days. Open OP Central with an internet connection.
Do I need a license key?
No. The license lives in your account.
OP Central says it does not have permission to install.
On Windows, close it and open it again as administrator (right-click the shortcut).
The plugin does not appear in my DAW.
Rescan to update the list of new plugins.
How do I cancel?
In My account on the site, or in the My subscription tab of OP Central. You keep access until the end of the period already paid.
Does it work on Mac and Windows?
Yes, on both.
I want a refund.
Within 7 days of the charge, use the Request refund button in My account or in OP Central. After that, write to suporte@organicpedal.com with the reason; we review each case.
I received a notice that the subscription was not renewed.
The renewal was not identified. The plugins keep working for 7 days and then turn off. Fix it in My account.